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Privacy Policy

Your use of this website and the documents, files and other information available through it is subject to the following terms and conditions, as amended by us from time to time.

Use of and access to this website does not of itself create a client relationship between you and RH Environmental Limited or Kernow Environmental Health Australia P/L and where such an arrangement does exist, for example a licence to access Regulatory Information and Management Systems (RIAMS) it is governed by separate licence terms for accessing the website.  If you require advice on a specific issue please contact Kernow Environmental Health Australia P/L offices via info@riams.com.au tab on the website.

The content on this website is for general information only and should not be regarded as authoritative or final.  It is provided to the public and environmental health, public health and regulatory professionals and in the case of procedures, standard documents (letters, forms, leaflets etc), guidance, publications, forums and blogs that we may offer, they do not constitute legal advice and must not be relied upon as such to make any decisions. For that reason users should seek specific legal advice about any matter which concerns them.

All electronic links to any part of this site require the prior written consent of RH Environmental Ltd or Kernow Environmental Health Australia P/L. Please email requests to info@riams.com.au. Where consent is not obtained we reserve the right to remove any link at anytime.

1.  This website is provided by RH Environmental Limited a company limited by guarantee in England and Wales, registration number 5530460, referred to in this text as “RHE”.  Registered Address: Langdon House, Langdon Road, SA1 Swansea Waterfront SA1 8QY, Wales, UK; this website is supplied in the territories Australia and New Zealand (“the Territories”) by the RHE Licensed Distributor, Kernow Environmental Health Australia P/L, referred to in this text as “Kernow”; ABN 84151132777.

2.  References on this website and in these terms and conditions to:
“RHE” or “we” or “our” or “us” shall mean RH Environmental Limited and/or Kernow Environmental Health Australia P/L; and “you” or “your” shall mean the user of this website.  The term user shall include, as a user of the publicly accessible pages or the restricted access areas for example the areas of RIAMS accessible only by way of a licence. If you are accessing or using this website in your capacity as an employee, director, officer, partner or agent of a corporate or unincorporated entity “you” and “your” shall refer to you and such entity and you represent that you are authorised to accept these terms and conditions on behalf of such entity and agree to be personally bound by these terms and conditions.

3.  Whilst we endeavour to ensure that content on the website is accurate at the date of publication, no warranties or representations are given as to its accuracy, completeness, reliability, suitability or quality. Content may subsequently be superseded and we give no guarantees that contents will be updated after the date of publication. As such, we accept no responsibility for the accuracy, completeness, reliability, suitability or quality of any content on the website and to the fullest extent permissible by law, we exclude all liability (save in respect to death and personal injury caused by negligence and for fraud) for any loss or damage caused by using or relying upon the content appearing on this website. In particular, we will not be liable to you or any third party for any consequential loss or damage including any financial loss, loss of profit, revenue or business.

4.  We and our suppliers own the intellectual property rights in the software that runs this website. Save to the extent expressly permitted by applicable laws, you must not copy, modify, download, distribute, decipher, de-compile interfere with or attempt to interfere with that software without our written consent.

5.  We cannot guarantee that this website and its document delivery system will operate in accordance with your expectations or will be error free. If you are aware of any error on this website please contact us by email at info@riams.com.au and we will endeavour to correct it.

6.  We make no claims that any material contained on the website can be lawfully viewed or downloaded outside the Territories. Access to materials may not be legal by certain persons or in certain countries. If you are accessing the website from outside the Territories you do so at your own risk and are responsible for compliance with laws in your jurisdiction.

7. It is our policy to virus check documents and files before they are posted on this website. However, we cannot guarantee that documents or files downloaded from this website will be free from viruses. Accordingly, for your own protection, you must use virus-checking software when using this website. You must not post or provide to us via this website, any document or file which you believe may contain a virus. You must virus check any document or file which you intend to post or provide to us via this website. We exclude to the fullest extent permitted by law, all liability (save in respect of death or personal injury caused by negligence and for fraud) in connection with (a) any damage or loss caused by errors, computer viruses, other malicious code or harmful components originating or contracted from the website and (b) any interruptions in your access to the website

8.  You may only use this website for lawful purposes. You must ensure that any document, file, question, comment, image, text or other information that you intend to post to our website or provide to us via this website does not contravene any applicable laws or contravene any person’s legal rights and you must not post or upload anything indecent, obscene, abusive, libellous or defamatory. We do not monitor or edit documents or files posted or provided to us by other persons for posting on this website and accordingly we do not accept any responsibility for their content or for any damage or loss you may suffer. You hereby acknowledge and agree that you are solely responsible for the form, content and accuracy of any documents or files that you post on the website. We reserve the right to remove material from this website that infringes these rules.

8.1 Users of the Question and Answer, User and Best Practice Forum(s) and other Online Services provided on our website(s) must comply at all times with these Terms and Conditions of Use and with the “Rules” relating to the posting of content on the website(s).

9.  If you decide to access any third party websites linked to this website, you do this entirely at your own risk. We provide these links merely as a convenience and the inclusion of such links does not imply that we endorse or accept any responsibility for the content or use of such web sites. You may be subject to the terms of use applicable to such third party sites.

10.  If you would like to link to this website, you may only do so on the basis that you link to, but do not replicate, the website, and subject to the following conditions:
(a) you do not remove, distort or otherwise alter the size or appearance of the RHE, Kernow or RIAMS logos;
(b) you do not create a frame or any other browser or border environment around the website;
(c) you do not in any way imply that we are endorsing any products or services other than our own;
(d) you do not misrepresent your relationship with us nor present any other false information about us;
(e) you do not otherwise use any of our trade marks displayed on the website without express written permission from us;
(f) you do not link from a website that is not owned by you; and
(g) your website does not contain content that is distasteful, offensive or controversial, infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all applicable laws and regulations.

10.1  We expressly reserve the right to revoke the right granted in this clause 10 for breach of these terms and to take any action we deem appropriate.

10.2  You shall fully indemnify us for any loss or damage suffered by us or any or any of our group companies for breach of clause 10.

11.  By accessing this website, you agree that you will access its contents solely for your own use. You may print out a single hard copy of any part of the content of this website (other than documents, files or other information contained in the restricted areas which are subject to particular terms set out under the Restricted Areas section, for example third party content in RIAMS) for your use in accordance with these terms and conditions.

12.  Except as expressly permitted by paragraph 11, you may not (except to the extent required in order to use this website in accordance with these terms and conditions) copy, store in any medium (including in any other website), distribute, transmit, re-transmit, broadcast, modify, delete or show in public any part of this website or systematically extract material from this website or any document available through it, create any derivative works from it or in any other way exploit commercially all or any part of this website or any document available through it without the prior written permission of RHE and/or Kernow.

13.  We reserve the right to vary or amend these terms and conditions from time to time. Any changes shall take effect upon posting to this website.

14.  Any dispute arising between you and RHE or Kernow in relation to this website shall be governed by Australian law and you submit to the exclusive jurisdiction of the Australian courts for the purposes of any such dispute.

15. If any of these terms and conditions is or becomes illegal, invalid or unenforceable in any jurisdiction, that shall not affect:
(a) the legality, validity or enforceability in that jurisdiction of any other term or condition which shall continue to have full force and effect; or
(b) the legality, validity or enforceability in other jurisdictions of that or any other term or condition which shall continue to have full force and effect.

16.  A person who is not a party to these terms and conditions may not enforce any of its terms.

17.  No waiver of any of these terms and conditions shall be valid unless provided in writing by us.

18.  The trade marks, logos and trade names displayed on the website (“Marks”) are the property of RHE and/or Kernow or other third parties. You are not permitted to download, copy, modify or use the Marks without the prior written consent from us or such third party who may own the Marks. The design and layout of the website is protected by copyright, database right, design rights and other similar laws and may not be copied or imitated in whole or in part.

19.  If you are accessing this website in the course of a business the express provisions of these terms are in place of all warranties, conditions, terms, undertakings and obligations implied by statute, common law, custom, trade usage, course of dealing or otherwise, all of which are excluded to the fullest extent permitted by law.