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Being a small semi-rural Council with limited resources it is a challenge to take the time to work on the system.  RIAMS has saved us time and resources in developing our own individual procedures for the vast array of environmental health related tasks. The system requires little in-house maintenance, is continually updated and has the flexibility to adapt to our own local procedures also.
Adam Lee
Coordinator Environmental Health
Surf Coast Shire

Being a sole EHO in a small rural Council, without another EHO sitting beside me, RIAMS gives me a quick ‘go to guide’ for all things Environmental Health. RIAMS gives me the confidence in knowing that all of the processes and procedures and forms that I am using meet current legislative requirements.
Nicole Wearne
Environmental Health Officer
West Wimmera Shire

Maribyrnong deals with a diverse and challenging range of Environmental Health responsibilities every day. Introducing RIAMS has provided me and my team a strong, reliable support tool to deliver consistent results and help manage our workload.
The content is outstanding and always up to date . Being cloud based means it can be accessed in the field which is perfect for EHO’s.  The RIAMS team have been very helpful and supportive, I would recommend RIAMS to all Councils.
Foti Beratis
Coordinator Environmental Health
Maribyrnong City Council

Council received notification that a complaint had been lodged with the Ombudsman’s office following the completion of a nuisance investigation by Council.  We were able to provide a copy of the complaint investigation protocol along with our notes from the investigation to show council officers had acted appropriately and that the outcome was reached in a timely and reasonable manner.  Having RIAMS proved critical in this outcome as we previously had no policy on dealing with the complaint.

Stephen Meloury
Environmental Health Coordinator
Nillumbik Shire Council